Support & maintenance for your website
No matter who built your website, we make sure it's always secure, fast and up to date. Get peace of mind with professional support.
What's included in our support?
With a support agreement from us, you can focus on running your business - we take care of the technical aspects.
Security updates
We keep your website secure by continuously installing the latest security updates and patches.
Monitoring
We monitor your website 24/7 and get notified if something goes wrong. Problems are often solved before you notice them.
Backup
Daily automatic backup of your website and database. We can quickly restore data if something goes wrong.
Content updates
Need to update text, images or prices? We help with minor changes as part of your agreement.
Technical support
You have a dedicated contact person who knows your website. Call or write - we respond quickly and help you move forward.
Performance
We monitor your website's speed and continuously optimize, so your visitors get the best experience.
Do you have an existing website?
We support all websites- no matter who built it. Do you have a website that needs attention, or a provider who doesn't respond? We're happy to take over.
We have experience with WordPress, WooCommerce, Shopify, Magento, custom solutions and much more. No matter what system your website is built on, we can help with support and maintenance.
You don't need to move your website to us to get support. We can easily support your site where it's currently hosted - but if you want everything in one place, we're also happy to help with the migration.
Why choose us?
Dedicated contact person
You get one person who knows your site and your needs.
Local support
Talk to us in Danish or English - no language barriers.
Greenlandic expertise
We understand the unique challenges in Greenland.
Flexible agreements
No long commitment periods - cancel when you want.
Your support agreement includes
- Monthly security updates
- Daily backup of website and database
- 24/7 uptime monitoring
- Performance optimization
- Phone and email support
- Minor content updates
- Dedicated contact person
- Monthly status report
Why is maintenance important?
Security. Hackers constantly look for vulnerabilities in outdated systems. An updated website is a secure website.
Performance. Over time, websites can become slower. Regular optimization ensures your site stays fast.
Functionality. Plugins and systems need updates to work correctly. We ensure everything works together.
Peace of mind. With a support agreement, you know professionals are watching your website - so you can focus on what you do best.
Move your website to us
Get everything in one place. When your website is with us, you get the best support and the fastest response times.
We handle the entire migration for you - from backup of your current site to setup on our servers. You don't need to lift a finger.
Illustration coming soon
Get started with support
It's easy to get started with a support agreement from us. We guide you through the entire process.
Contact us
We have a non-binding conversation about your needs and current situation.
Analysis
We review your website and identify any challenges and needs.
Quote
You receive a customized quote based on your website's complexity and your needs.
Support starts
We take over support and look after your website from day one.
Questions about support
Here you'll find answers to the most common questions about our support agreements.
Can you support websites you didn't build?
Yes, absolutely! We support all types of websites - no matter who built them. We have experience with WordPress, WooCommerce, Shopify, Magento, custom solutions and many other systems. We start by analyzing your website so we understand its structure and can provide the best support.
How much does a support agreement cost?
The price depends on your website's complexity and your specific needs. A simple website typically starts from around DKK 500/month, while larger webshops and complex solutions cost more. Contact us for a non-binding quote based on your situation.
What is your response time?
We typically respond within 2 hours during normal business hours. For critical issues (website down), we react as quickly as possible - often within minutes. We monitor all our customers' websites 24/7, so we often discover problems before you do.
Can you help move my website?
Yes, we're happy to help move your website to our servers. When signing up for a support agreement, migration is often free. We handle the entire process - from backup to setup and testing - so you don't experience any downtime.
What if I have a WordPress site?
WordPress is one of the systems we have the most experience with! We keep WordPress core, themes and plugins updated, optimize the database, protect against hackers and ensure your site runs fast and securely. We've supported hundreds of WordPress sites over the years.
Is there a commitment period?
No, we don't have long commitment periods. You can cancel your support agreement with one month's notice. We believe in earning your money every month by delivering good service - not by binding you in long contracts.
Ready for better support?
Whether you need support for your existing website or want to move to us, we're ready to help. Contact us for a non-binding conversation.
Let's talk about support
Fill out the form or call us - we'll get back to you as soon as possible with a quote tailored to your needs.
Fast response guaranteed
We respond to all inquiries within 24 hours on weekdays. For urgent issues with existing support customers, we typically respond within 2 hours.